Privacy Policy
Last Updated: 2024 | Jurisdiction: Ottawa, Ontario, Canada
1. Introduction
Welcome to Trivorin. We are committed to protecting the privacy and security of the personal information of our users in Ottawa and across Canada. This Privacy Policy describes how Trivorin ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website or use our financial security educational services.
By accessing our website, you consent to the data practices described in this policy. As a financial security resource, we prioritize the confidentiality of your information with the same rigor we apply to protecting your financial assets.
2. Applicable Law (PIPEDA)
Our operations are governed by the laws of Ontario and the federal laws of Canada. Specifically, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).
PIPEDA sets out ground rules for how private-sector organizations collect, use, and disclose personal information in the course of for-profit, commercial activities across Canada. Trivorin adheres to the ten fair information principles stipulated in Schedule 1 of PIPEDA to ensure your data is handled with transparency and accountability.
3. Personal Information We Collect
We may collect several types of information from and about users of our Website, including:
- Identity Data: Name, title, and professional background if provided through our contact or audit forms.
- Contact Data: Email address, telephone number, and mailing address (Ottawa-based or otherwise).
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: Information about how you use our website, products, and services, including your interaction with our fraud prevention guides.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
4. Purpose and Legal Basis for Processing
Trivorin processes your personal information based on the following legal grounds:
- Consent: When you voluntarily provide information (e.g., signing up for a newsletter or requesting a security audit).
- Contractual Necessity: To provide the services you have requested from us.
- Legitimate Interests: To improve our website, prevent fraud, and ensure network and information security.
- Legal Obligation: To comply with Canadian federal and provincial laws and regulations.
The primary purpose of collecting this data is to provide tailored financial security advice, update you on the latest scam methods in Canada, and improve the user experience of our platform.
5. Data Retention
We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, and the applicable legal requirements.
6. Third-Party Disclosure and Cross-Border Transfer
Trivorin does not sell, rent, or lease its customer lists to third parties. We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Trivorin, and they are required to maintain the confidentiality of your information.
As we operate in Ottawa, your data is primarily stored in Canada. However, some of our service providers may be located outside of Canada (e.g., in the United States or the EU). In such cases, your information may be subject to the laws of those jurisdictions.
7. Your Rights as a Data Subject
Under PIPEDA and Ontario privacy regulations, you have the following rights:
- Right of Access: You can request a copy of the personal information we hold about you.
- Right of Rectification: You can request that we correct any inaccurate or incomplete information.
- Right to Withdraw Consent: You may withdraw your consent to data processing at any time, subject to legal or contractual restrictions.
- Right to Complain: You have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe we have violated your privacy rights.
To exercise these rights, please contact our Privacy Officer through the details provided below.
9. Contact Information
Trivorin welcomes your questions or comments regarding this Privacy Policy. If you believe that Trivorin has not adhered to this Policy, please contact us at:
Trivorin Privacy Office
Address: 150 Elgin Street, Ottawa
Phone: +1 (698) 991-6062
Email: